Sydney to Minneapolis on Skype Video

Malcolm_in_2
Last evening I helped stage (with Entrevis and Heartland Circle) an event and three profound things happened:

1) Malcolm Cohan was introduced to several dozen people in Minneapolis before coming here in person in a couple of weeks. Malcolm is being brought to the US by George Johnson of Entrevis. You’ll be hearing a lot about Malcolm and his Vision’s for Humanity. The entire premise of telling vision stories is profound in-and-of-itself, but this guy is so incredibly delightful and the vision stories so powerful and fun to watch that people are creating them like crazy and I’m surprised they are so compelling.

2) We had Malcolm speaking to an audience over Skype video and you can seem him projected in front of the group in the top photo. This isn’t a big deal to do, you might think. It turned out to be a bit of a challenge to hook up to the in-house mixing board (I even brought my own board!) while ensuring the audio from Malcolm came through the speakers so the audience could hear him *and* so that the microphone was fed back into my laptop so Malcolm could interact with the hosts and audience.

After getting everything set up, tested and underway, Murphy’s Law appeared and suddenly the DSL connection dropped completely a few minutes into it! After determining with the excellent staff at Horst Rechelbacher‘s Intelligent Nutrients that it was dead, I pulled a rabbit-out-of-a-hat and connected through my Treo 700p and my Verizon EVDO connection and it worked! It still dropped the Skype video call several times, but it got us through until the DSL came back up in the last ten minutes.

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Being a Thought Leader in a Time of Collective Intelligence

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I’ve been thinking about what it means to be a thought leader in a time where the tools to deliver thoughts globally are easier to use and more available than at any time in human history.

Blogs, podcasts, videos, voice over Internet solutions, free or cheap software for Web sites, forums and commerce, social networks are but a few of the tools available to anyone with a penchant for getting their opinions out into the world. Couple these Internet-centric methods with the more affordable and easy-to-use tools like camcorders, smartphones, audio creation software and hardware — and ever increasing bandwidth — and you have a perfect storm of communication methods that is perfect for thought leaders to deliver big thoughts and facilitate the conversation.

What’s missing? Aggregators of thought leaders coupled with community networks. Corante is one organization that has done a fine job of pulling together thought leaders into one core group around subject categories. Another fine one is ManyWorlds. These and others do not, however, facilitate the conversation in my opinion. They’re set as experts or thought leaders somehow above us who read them.

But here’s my problem: I don’t believe that experts exist. For the same reason unconferences (read Dave Winer’s take on them) have exploded on to the scene and are beginning to disrupt the conference-as-a-huge-revenue-generator,. Most conferences always purport to have ‘experts’ up pontificating about some subject to a passive audience…but we’re no longer passive and the best ideas come from conversation. By design, unconferences are all about participants and conversation…not so-called experts delivering yet another Powerpoint slide deck and joking about “I only have 400 slides” with a courtesy laugh from the audience.

Oliver Schwabe has one of the best posts about this topic I’ve read in some time entitled, The guru is dead. Long live the network:

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Skype at WAL*MART

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Was surprised to not see a lot of buzz on Techmeme this morning about the press release regarding Wal-Mart to display Skype phone gear.

This is huge for Skype and really puts them front-n-center in VoIP. The plan is to rollout accessories and calling cards for Skype to ~1,800 of their 3,300 US stores.

I’ve talked to a few people this morning about this after reading a small article in The Wall Street Journal. Reactions ranged from an elitist "harumph…who shops for technology at Walmart?" to "This really puts Skype telephony on the map."

I agree with the latter statement. I’ve evangelized Skype to numerous groups and individuals with great success and it has materially changed their ability to easily and affordably talk with people (and loved ones as I’ve helped some seniors get started with Skype so they could see their grandchildren growing up in other countries for example).

My hope is that this also shifts the mindset of telephony products vendors who’ve pretty much abdicated the delivery of Skype phones to either Asian or geeky product providers. Simplicity is what will continue to accelerate VoIP and it’s still a little too "bit-twiddling" for Joe SixPack.

Apple at Best Buy

Bbc_2Stopped at the Eden Prairie, MN Best Buy store yesterday and was pleased to see several Macintoshes mixed in with the PCs. I’ve known for some time that there was a rollout occurring, but the reality of seeing it was disappointing.

The MacBooks were already dirty with body oil. Like a car dealer that has people whose job it is to clean the cars and keep fingerprints off of them, why doesn’t Best Buy do the same thing with ALL their computers? The sales staff was surprisingly clueless about the Macs (an off day perhaps?) and had only heard vague rumblings that the Macs could run both Mac OS X, Windows and Linux using Parallels or Boot Camp and thought my description of multi-OS use was pretty cool (hmmm….shouldn’t that be a major selling feature?).

The visual merchandising of Macintoshes wasn’t even close to the “Apple mini store” as shown and discussed in this post. The Macs were scattered all over.

This new store in Eden Prairie is apparently a showcase store just down the road from Best Buy’s headquarters and they use it for VIP tours and the like. It’s a fine location, well merchandised, but I find that — like most Best Buy stores I go in to — I know more than the floor people about most of the products they carry.

While cluelessness about Macs may be understandable since this rollout is so new (though preparing in advance would’ve been prudent), it shouldn’t extend to products they’ve carried for some time. Also, Best Buy needs a “Geek Stand” like Apple’s “Genius Bar” with a twist…

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Internet Innovation and Optimizing the Status Quo

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Minnesota is a great place to live and raise kids. Yes, the winters are brutal but the benefits outweigh the troubles. So much so that most of my 600+ high school graduating class members still live here after several decades.

There are A LOT of smart people in the Land of 10,000 Lakes — both home grown and those transplanted here. Successful businesses abound like Target, Best Buy, Medtronic, General Mills, 3M, UnitedHealth Group and many, many more. World class businesses and leadership in their respective industries. But as the world of business gets increasingly mapped on to the Internet, it’s highly unlikely that these organizations will lead us to the promised land of Internet innovation. They’ll just wait and see who is successful and leverage capital to buy-in strategically. Sadly this is often a too-little-too-late move.

Frequently I complain about my conversations with leaders in Minnesota and how I first need to educate them on Web 2.0 and Internet-as-a-platform before we can have a productive conversation about the paradigm shifts and disruption occurring. The next challenge is how to work on driving forward strategically and embracing the changes. “Why aren’t you already innovating on the rapidly accelerating Internet platform?“, I’ll ask. The answers range from “Not sure what to do” to “it’s not a big deal for my business yet“. The former we can work on…the latter closes the door.

Closing the door isn’t an option in a time of accelerating change. Every client I have and every industry I analyze is being disrupted in some fashion by the Internet. Fortunately there are thought leaders guiding us.

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Internet is making the Inefficient Efficient

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If you’re trying to figure out how your business or career is being disrupted by this Internet thingy, don’t look to the flipper-flappers and dweebezarbs….look at processes and value chains.

Chris Pirillo has an interesting post today about “How to Start Business” but instead of it focusing on how to start *a* business, his words encompass more than just startups trying to make the inefficient efficient and disrupt the status quo. I view his post as one that also concerns those trying to reinvent, disrupt or recreate their own businesses:

The Internet is a pretty amazing tool for business—so long as you know how to use it. It is essential to understand that the Internet doesn’t work like more traditional forms of media. The Internet has changed the way that businesses and consumers interact. In order to help you understand this new paradigm here are a few of the key concepts essential to success on the Internet – especially in the blogosphere.

I’ve worked with clients since January of 2006 in a variety of business types in traditional media, telephony, publishing, marketing, public relations and technology. Every single one of them either is being disrupted by new, more efficient (and Internet-centric) offerings or are trying to figure out how they fit in a world where every business is either online or trying to figure out how to map to it.

I just had coffee with a guy from the radio business who has one foot in the traditional and one foot in the new media worlds. He’s a thought leader pushing against the membrane of the future trying to see what’s ahead and we brainstormed several ideas that are so laughingly obvious as a need that bridges these two worlds that I’m stunned they haven’t happened yet (and I’ve been poking around for a bit and there aren’t any that I can find).

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Navigation System or a Map?

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Saturday in northern Minnesota saw Eric, Kevin and I heading to a state park for our photographic adventure while on Eric’s Photofest. I drove my wife’s Acura RDX to Eric’s lake home and we used the navigation system to find our way to the park and back. Man! It was at least five times harder to use the nav system than it would’ve been if we’d had along a paper map.

Oh yeah…we didn’t just rely on the RDX nav system (which was included in the nearly $7k step up technology package we bought on this SUV) but we had Eric’s handheld GPS, three Palm smartphones (mine with Google Maps on it) and we fooled with all of them at some point on our return.

The problem was the navigation system wanted to return us via highways adding a dozen miles to the trip. We changed that to minimize highways to no avail. We took county roads that we knew went closer to Eric’s place and finally Kevin discovered (since he has an Acura TL with navigation) that if we selected “unverified” roads it would enable us to just start to drive one of these roads and then the system would reconfigure the trip back to Eric’s using the most direct route.

It’s not like these roads were gravel logging roads. These were paved, highway-like county roads that should be on any navigation system. The other amazing thing was watching my very techno-savvy buddy Eric being befuddled by the illogical menu structure and nomenclature to look something up. For example, discovering the Savanna State Park should have been in some sort of easily accessible hierarchy but instead brought up Savannah, Georgia and other Savanna’s. Shouldn’t this system be smart enough to know that lookups should be narrowed to areas one is driving in?

Atlas_2What was fascinating about this occurrence was how many people I know who have begun to rely completely on the navigation systems in their cars. My daughter will at some point since she’s navigationally challenged and my bride loves nav systems for much the same reason. If three guys like Eric, Kevin and myself are challenged to use thousands of dollars worth of systems like we had at our fingertips and find them inefficient and cumbersome to configure appropriately, what chance do others have?

The atlas you see to the right is one that I’ve used extensively over the years as I’ve poked around my state. It has every rural road and even logging roads in it and thus it’s incredibly simple to look up and plot a route at a glance. Even a Minnesota roadmap would’ve been more useful than our respective navigation electronics.

One more reason to understand the limitations of technology and to be pragmatic about their use.

Eric’s Photofest

Erics_photofestHeading up to my buddy Eric’s lake home this weekend for Photofest. He, his friend and colleague Kevin and I have done this before and it’s been great.

The problem with having great gear and a high degree of interest in photography means that your family and friends are *always* agitated as you linger trying to set up a shot on vacation. "Come ON Dad" the kids shout and my bride acts graciously as she patiently waits for me.

The problem is this: photography is all about seeing and you can’t see unless you’re completely present in the moment. If there are feelings of urgency, guilt and other emotions tugging at you, the shot is hurried, the composition isn’t its best and thus the experience isn’t one I want to repeat.

The cool thing about this weekend’s adventure being photography is that our sole purpose is to simply be and take whatever time is necessary to shoot. After stumbling across the now deceased former Senator Barry Goldwater’s photo site, my absolute knowing about being in Arizona — by myself with no distractions or people tugging at me — is something I will do and soon. My plan is to go the state I’m beginning to love deeply and drive around for a week or so doing nothing but experiencing that place and seeing it and its people….really seeing it and attempting to capture it photographically.

There are lessons here for anything we do. Not just lessons on presence, but lessons on how to see. If you concentrate you’ll see, but if you open yourself completely to the place, the moment, the problem, the people, and feel yourself stepping back to observe, it’s stunning what unfolds.

One example: on our last Photofest we headed into a state forest in northern Minnesota. Eric and Kevin headed off on a lakeside trail to shoot and I said, "I’ll think I’ll stay right here and see what unfolds." The clearing I was in had been logged and new growth made it look decidedly non-photogenic! They looked at me quizzically but understood and left me alone.

I began to see things in the clearing as I slowly opened myself to what was there: a fungal growth on a tree that looked like an old man’s face; a rusty coffee can with bullet holes in it that was beautiful in the late day sun; strange plants that looked amazing when shot in macro; a woodpecker’s hole in a tree that — with good depth of field — looked like a cave in the side of that tree. This was the first time I’d really opened up and I’m pleased with at least a dozen of the 100 or so photos I took that day. That experience taught me a bit about what it takes to really see the beauty in everything and in an area I would’ve overlooked in the past as I chased the perfect setting…which doesn’t exist anyway.

Google’s Wireless Agenda

TinfoilOften I write about Google Goodness, and then I go into the closet, slip on my tinfoil hat and my lead underwear (you should know that both protect against the surveillance gamma rays emanating from a laptop), and write about the possible negative implications about what they’re doing. If you can’t look at both up-n-downsides in a pragmatic and open way, then there’s no guidance as change accelerates and no assurance Google won’t inadvertently slip into doing evil.

According to this BusinessWeek article, Google is fighting-the-good-fight against wireless net neutrality to which I need to call bullsh*t to both Google’s counsel and BW itself:

"Google’s agenda is clear. As a provider of a host of Internet services, including search, e-mail, and online video through YouTube (NWS), Google wants to ensure its content can flow unimpeded and untaxed over the world’s broadband networks. One way to do that is by making sure there’s plenty of competition in the market for high-speed Internet access—in particular, from providers other than behemoths like AT&T (T) and Comcast (CMCSA). "Google’s key interest here is in seeing fourth and fifth [broadband access] pipes to the home to compete with cable and telecom companies," says Whitt." (Richard Whitt is the former head of the regulatory department for MCI and is acting as Google’s Washington telecom and media counsel).

To me, their agenda is clear and it’s only marginally about the pipes or defending against the anti-net neutrality trolls. It’s all about selling ads.

Let’s follow the money. According to Google’s own annual report, "We derive most of our revenues from fees we receive from our advertisers through our AdWords and AdSense programs." We knew that since many of us marvel at the amazingly-accelerating-revenues of the Google advertising machine. But if those ad dollars are tied only to our seeking behavior while performing a search — instead of when we’re doing email, reading a blog or site, collaborating on a document, looking up something on a map on our PC or handheld, roaming around with our smartphone or sitting in a cafe with Wifi or on a park bench with municipal wireless, etc. — then they’re inherently limited in top-line revenue to only search-centric, behaviorial advertising.

Google wants unfettered distribution via wireless networks and that’s one key part to the "Google Ads Everywhere" strategy too. But if *I* were in strategy sessions at Google, I’d be more interested in being able to deliver targeted ads to a specific person and their precise needs at every single touch point possible.

That’s the agenda kids.

Brain Hacks: An update on Learning Breakthrough

NOTE TO VISITORS FROM LEARNING BREAKTHROUGH’S SITE: We’ve stopped using this program and you might want to read my June 9, 2008 Final Update on Learning Breakthrough here to find out why.

It’s been a hair over two months since my 12 year old son and I began the brain hacking with the Learning Breakthrough system and I’d promised you an update.

Both my son and I experienced a giddy, major initial boost when we began. If you’ve ever been sedentary for a time, gone out for an exercise session and come back tired but alert, refreshed and eager to continue, you’ll have a sense of what we experienced in the beginning. But just like exercise, it soon becomes something you either relish and look forward to…or start to dread doing.

For weeks Alex was eager. I was so eager and committed that I started packing the balance board and bean bags to take on my trips (four so far) and I’m performing the exercises in hotel bathrooms (tile floor is necessary). I even ripped the DVD to have it on my laptop to ensure I’m doing all the activities. We’re both in a phase now where the twice daily sessions are a motivation challenge, but I’m hyper-committed to go the distance (12-15 months) and will do it right alongside Alex since we’re both experiencing increasing benefits and this is likely to be life-changing for my little guy.

So what are those increasing benefits?

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