Comments on: Where the hell is Wells Fargo? Out on the dusty trail, I presume http://iconnectdots.com/2008/05/wells-fargo-aut.html Guidance, Insight and Ideas in a Time of Accelerating Change Fri, 10 Feb 2012 00:45:12 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Ed Labry, President First data http://iconnectdots.com/2008/05/wells-fargo-aut.html/comment-page-1#comment-182 Ed Labry, President First data Thu, 05 Jun 2008 00:41:25 +0000 http://iconnectdots.com.s11974.gridserver.com/2008/05/where-the-hell-is-wells-fargo-out-on-the-dusty-trail-i-presume.html#comment-182 Look no further than the president who is nothing more than a corporate raider. Check out his federal court dockets. Just ask any lawyer to type in his name and see all his past and present lawsuits. Look no further than the president who is nothing more than a corporate raider. Check out his federal court dockets. Just ask any lawyer to type in his name and see all his past and present lawsuits.

]]> By: Eric Remer http://iconnectdots.com/2008/05/wells-fargo-aut.html/comment-page-1#comment-181 Eric Remer Thu, 08 May 2008 23:54:39 +0000 http://iconnectdots.com.s11974.gridserver.com/2008/05/where-the-hell-is-wells-fargo-out-on-the-dusty-trail-i-presume.html#comment-181 I'm sorry to hear this happened to you. As we've all dealt with being ignored by corporate customer service, your situation sounds especially frustrating. We run an organization focused on small business and have heard stories like yours time and time again involving large corporations with lousy customer service. The problem is, companies have become so big, that to them it seems more costly and time-consuming to employ a compassionate staff of individuals than to lose a few clients due to poor customer care. We pride ourselves on caring for each of our client’ needs and resolve 80% of our customer service issues within the hour. We also offer your described hosted ecommerce payment needs as well as ACH, eCheck, merchant account, recurring billing, and email invoicing functionality within one robust system–-at prices much lower than what you’re probably paying. You’ll be amazed at how much a company focused on serving small businesses like yours can not only meet your needs but truly HELP your business succeed and grow. Please contact us at 800-466-0992 and mention your story—-we’ll give you free setup of our solution (normally $200) if you want to sign up. Once again, sorry to hear about your unfortunate experience, but we hope to hear from you! Sincerely, Eric Remer CEO of PaySimple I’m sorry to hear this happened to you. As we’ve all dealt with being ignored by corporate customer service, your situation sounds especially frustrating. We run an organization focused on small business and have heard stories like yours time and time again involving large corporations with lousy customer service. The problem is, companies have become so big, that to them it seems more costly and time-consuming to employ a compassionate staff of individuals than to lose a few clients due to poor customer care. We pride ourselves on caring for each of our client’ needs and resolve 80% of our customer service issues within the hour. We also offer your described hosted ecommerce payment needs as well as ACH, eCheck, merchant account, recurring billing, and email invoicing functionality within one robust system–-at prices much lower than what you’re probably paying. You’ll be amazed at how much a company focused on serving small businesses like yours can not only meet your needs but truly HELP your business succeed and grow. Please contact us at 800-466-0992 and mention your story—-we’ll give you free setup of our solution (normally $200) if you want to sign up. Once again, sorry to hear about your unfortunate experience, but we hope to hear from you!

Sincerely,

Eric Remer
CEO of PaySimple

]]> By: Ken Kennedy http://iconnectdots.com/2008/05/wells-fargo-aut.html/comment-page-1#comment-180 Ken Kennedy Thu, 08 May 2008 06:04:31 +0000 http://iconnectdots.com.s11974.gridserver.com/2008/05/where-the-hell-is-wells-fargo-out-on-the-dusty-trail-i-presume.html#comment-180 One thing I'm glad of is that you've done this excellent writeup, Steve. We ALL need to start doing more of this, and expecting more from unresponsive, disconnected corporations. We have to leverage our ability to share our experiences; thanks for doing so. One thing I’m glad of is that you’ve done this excellent writeup, Steve. We ALL need to start doing more of this, and expecting more from unresponsive, disconnected corporations. We have to leverage our ability to share our experiences; thanks for doing so.

]]>