For my other blog, Minnov8, we’ve been recording our Minnov8 Gang podcast using the HiDefConferencing service. Our interviewees and my fellow gang members can call in via Skype or a telephone, and as the main host have web controls, a backup mp3 recording and, most importantly, easy call-in for any participants. All for the up-to-10-participant $30 per month.
Then imagine my delight when I got this email below just now. Very smart marketing, good customer service and goodwill builder during this time where we’re all hunkered down watching our nickels-n-dimes.
To all of our valued customers:
We at www.hidefconferencing.com know that these economic times create anxiety and uncertainty for many of you. We want you to know that www.hidefconferencing.com is on solid ground financially and is continuing to grow our user base at an exciting rate.
As our way of
saying thanks we will not be charging you any fees for your account plans or any of your usage through the rest of this year, 2008 You will also continue to enjoy the same level of service and support that you have become accustomed to from www.hidefconferencing.com but without any of the monthly charges that you have been paying.
A couple of things to keep in mind:
- You will be able to use Skype and regular telephones
- US Toll Free Service will remain subject to the same minute allocations as before
- International Toll Free service unfortunately will have to remain inactive until January, 2009
- The US local numbers will be available at no extra charge through the end of 2008.
In these uncertain times, we want to thank you for supporting www.hidefconferencing.com and do our small part to help you out. However, you can expect us to begin charging you around January 1, 2009.
If you have any questions, please contact us.
Regards,
Ben Lilienthal, CEO
WWW.HIDEFCONFERENCING.COM

Steve’s Social Stuff