Comments on: Cancellation Fees Must Die

By: T Blockey

T Blockey — Tue, 25 Aug 2009 17:49:25 +0000

It isn’t just the contracts but the fact that they don’t tell you that you are agreeing to one. At least with T-Mobile they always made sure I was reupping a contract with my phone or etc… DirectTV missed the oppurtunity 3 times to let me know.

By: Cecilia Abadie

Cecilia Abadie — Thu, 08 Jan 2009 05:37:17 +0000

I applaud you for this post Steve.
The cancellation fees on cellphones, cable/satellite companies and other services need to be brought to public attention. Not because something is a common practice it means it’s correct. Most of us don’t have time to read contracts and we should join in the efforts to have those wild contracts with outrageous cancellation fees regulated once and forever.

By: Ken in Northfield

Ken in Northfield — Tue, 06 Jan 2009 15:12:20 +0000

Sounds similar to my experience with Ferrelgas up at the lake cabin.

After a spring, summer, and fall that we were unable to be at the lake as much as we’d like, we didn’t need to buy propane to refill the tank.

Our reward for conserving energy and not buying Ferrelgas’ product? A $200 fee for not buying propane. That’s after paying a tank rental fee.

It’s in the contract. Ferrelgas claims it’s a standard clause in all propane suppliers’ agreements with customers, which is only a contract in the broadest stretch of legal imagination.

When the tank at the cabin is empty, I’ll find out if other suppliers are equally unreasonable.

By: JC

JC — Wed, 17 Dec 2008 22:24:13 +0000

I apologize for not identifying myself when I commented. I work for a company affiliated with DIRECTV retailers. While I am a fan of the product I’m not an official spokesman for the company.

By: Steve Borsch

Steve Borsch — Wed, 17 Dec 2008 20:04:43 +0000

JC,

Pretty disingenuous of you to NOT disclose that you work for DirecTV for business: http://twitter.com/AshesForAdam

Of course, this shouldn’t come as any surprise.

By: Pishabh Badmaash

Pishabh Badmaash — Wed, 17 Dec 2008 15:07:24 +0000

Seems like JC doesn’t understand the evil that poers directedtv. They charge for everything. I got charge on my credit card 24 months after leaving them. that was two years ago. finally i went to small claims court to sue them. they payed.

By: JC

JC — Wed, 17 Dec 2008 14:24:58 +0000

If you would have had patience, then the one you got swapped out would have not had a commitment….read it before you sign it!

By: Steve Borsch

Steve Borsch — Wed, 17 Dec 2008 06:27:03 +0000

Did you read the post? It’s not just about this fee.

By: JC

JC — Wed, 17 Dec 2008 05:57:04 +0000

So you had no patience and signed an agreement that now you want out of? Maybe you should read what you sign first…