Is Walgreens anti-health?

17 years ago my Mom died of lung cancer at 62 years of age after a lifetime of smoking. My Dad, 85 years old, has chronic obstructive pulmonary disease (COPD) which has slowly robbed him of his breath. So to say that I’m biased against smoking, I’d have to agree but also point out that I side with virtually every health professional and medical organization in the world who looks at the science of smoking-related illness and sees it as the #1 most detrimental-to-health addiction known.

To say smoking is anti-health is an understatement. To consider a retailer with health at its core making that #1 anti-health product widely available in their stores, is unconscionable. 

A few weeks after my Mom died I happened to be in a Walgreens where I was acquainted with the manager. “Why do you sell health as an organization and yet sell cigarettes?” He had no answer other than to lean forward and whisper, “Because we make A LOT of money off of them.

A cool smartphone user smoking. She'll look like 10-miles-of-bad-road in just a few years (like most smokers do)

Stopping off this past week at a Walgreens near my Dad’s house to pick up a few things for him, I saw a young man in front of me buy two packs of Kool menthol cigarettes. When it was my turn I asked the older woman cashier, “Why does Walgreens promote health and yet sell cigarettes?” Sheepishly she averted her gaze and in a low voice said, “I know its wrong…but I just work here and we sell alot of them.

To Walgreens leadership I say: Be a leader in health and get rid of the cigarettes or don’t bullshit us with stuff like this on your website in your ”health encyclopedia” about the hazards of smoking and how to quit which, ironically, contains solid information about smoking’s detrimental impact on health which you published.

It’s been 17 years since my Mom died and I haven’t become an anti-smoking crusader by any means, but I like and shop at Walgreens so want to see you take a position for health!

I’m sure you make money on supplying tobacco, a clearly addictive, health destructive product. Walgreens also has a Respiratory Services group for which, I’m fairly certain, helps people who’ve damaged their lungs through smoking. But if all you want to do is make money, why not sell porn? Malt liquor? Some constantly morphing designer drug brand just one-step ahead of the Drug Enforcement Agency?

There is absolutely zero argument that a leader of a 7,500 store “health” chain could make to justify carrying a highly addictive, irrefutable cancer-causing product like tobacco. Unless Walgreens thinks that selling cigarettes might ensure long term growth in Respiratory Services and other products? Even a sometimes cynical guy like me would have a hard time believing that so to Gregory Wasson, CEO of Walgreens, I say, “Show some leadership and get cigarettes and other tobacco products OUT of your stores…now.
About Steve Borsch

I'm CEO of Marketing Directions, Inc., a trend forecasting, consulting and publishing firm in Minnesota. Prior to that I was Vice President, Strategic Alliances at Lawson Software in St. Paul where I was responsible for all partnerships at this major vendor of enterprise resource planning software products and services. Read more about me here unless you're already weary of me telling you how incredible and awesome I am.

Comments

  1. Dean says:

    Steve … this is just spot on, and it has been something I have been thinking about, too. I have been in line at Walgreens where about five or so people in front of me bought only cigarettes. I’m think this makes no sense at all … except for the profit margin. And if you look around at any drugstore the biggest impression is not of health it’s just the opposite — cigarettes, junk food, etc.

  2. Steve Borsch says:

    Thanks for the comment Dean. No question it’s confusing for customers. Hope they take action!

  3. I am a former smoker myself. I would say that you should not shop at Walgreens. You can go to any number of stores to make the same purchases. Target comes to mind and I don’t think they sell cigarettes.

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