Too Many Don’t ‘Get’ iBooks Author

I’m stumped as to why smart people like this, this and this are surprised that Apple delivered a high level tool to support Apple and have a EULA that says as much?

Apple is not Adobe, a company making generic authoring tools. Apple did not announce “iBooks/Android/EPUB3 Author“. If a content creator or publisher wants to create and ship a generic EPUB book — and have it delivered on multiple platforms — there are plenty of other tools to enable them to accomplish it.

With respect to the bullshit about Apple’s “walled garden” and how iBooks Author “locks in” people, I also push back on that too:

  • Did these same people notice that iOS development tools (i.e., XCode) won’t compile Android apps? Gee…wouldn’t that be nice if their great mobile tools enabled a code-once, deliver-anywhere scenario for app developers?
  • Did they notice a decade ago that iTunes wasn’t created to manage music for all MP3 players on the market?

Apple’s tools support their hardware…just like Amazon’s “near-forking” of Android does to optimize and position the Kindle Fire as a front-end to Amazon’s store (and I don’t hear any cries from these same people that they can’t buy from the iBooks store on their Kindles or Kindle Fire).

So to suggest Apple is somehow “locking in” publishers or subverting EPUB3 standards is ludicrous. One can still opt to use generic EPUB tools and publish everywhere, including the iBooks store, or use this optimized-for-iPad tool and publish to the overwhelmingly dominant tablet on the market.

Will Today’s Announcement be Apple’s Pages ’12

Had an interesting conversation last evening at Minnedemo, the local Minnesota startup showcase. The focus of the conversation was around high level tools for web app development, mobile app development and, specifically, around iPad publishing.

My analogy was to the *explosion* in activity when Desktop Publishing (DTP) hit. My wife and I started a business to publish her IP since at the time we owned a Mac SE/30, Laserwriter and a copy of Pagemaker. I bought all the books I could on type, layout, graphic design, and here we are, more than 25 years later, with a thriving consulting/publishing business.

We (and many others) want to play in the iPad (and later Android tablet) space and no, delivering just a PDF won’t cut it. We want to participate with fully interactive and rich media content, and we need tools that do for mobile publishing what DTP tools did for print publishing.

One argument I made last night for today’s Apple announcement today is that it will be Pages ’12 and better, easier distribution for any publisher, large or small, to deliver in to iBooks. Makes complete sense because many have touted the current Pages product as arguably the best EPUB product on the market. The argument for Pages ’12 is that it will take advantage of EPUB3, a new standard with many more features (view the links in the righthand menu on this EPUB3 page).

In a nutshell, EPUB3 will enable many of the new bells-and-whistles in HTML5, layered publications (which many of the standalone ebooks display), and delivery of media types like video and audio in a much better way.

Why did I, with confidence, make a second argument that Apple will nail the high level tools piece for publication creation? Besides owning the dominant tablet platform by a long shot, I’ve used all sorts of high level tools. Apple’s Pages, Keynote, and even the oft-maligned and soon-to-be-not-supported iWeb, were the simplest and easiest tools for their tasks that I’ve ever used!  I know, I know…there were severe limitations to these tools and there were issues often with bloated code and items that weren’t displayed properly (e.g., with iWeb: it turned all images in to .PNGs which made it tough for some who *had* to deliver webpages to Internet Explorer 6 users that couldn’t read .PNGs) but the ability to achieve awesome results made figuring out how to workaround using them worth it.

Stay tuned…today’s announcement will undoubtedly be interesting!

Google, Amex & Your Business or Non-Profit

Google and American Express have announced a new contest that has several things you can take advantage of: You can win $5k in advertising; get press by a feature on YouTube; learn how to tell your story in 20 seconds (a discipline we ALL need to learn!); and learn how to use the new YouTube video editing feature.

The contest details state, “Google and American Express want you to share your business story. So we’re offering you the opportunity to win one of 36 online ad campaigns worth $5,000 and be featured on the YouTube homepage on November 25th in honor of Small Business Saturday.The full rules are here.

Of course, we believe that every small business, non-profit and startup needs a strong web presence, especially before you embark on a campaign which may likely get you A LOT of online attention. To show you how widespread the lack of an online presence is, Google’s Minnesota representative, Ben Theis, dropped a startling statistic on us during this Minnov8 podcast: 58% of Minnesota’s small businesses have ZERO WEB PRESENCE!

So make certain you have a good website and that you take advantage of highly visible contests and offers like this one. We are…

The Second It’s Possible, I’ll Cut the Cord

The 'new', and still inadequate, Comcast DVR channel guide

Like so many others, I’m fed up with Comcast/Xfinity and am constantly seeking developments that will allow me to cut-the-cord and do away with cable TV. 

Comcast in the Twin Cities of Minneapolis/St. Paul acquired TimeWarner’s Roadrunner service. Here in my hometown of Eden Prairie, Comcast claims a “legacy millstone” hangs around their necks and that’s why their HD DVR interface is so horrifically bad. I’ve talked to Comcast technicians, VPs in the business group, and cable analysts and all say that, “It will change at some point soon.” I’ve been hearing that now for three years.

I’ve been looking at my bill and decided to go out and buy my own DOCSIS 3 modem for the Comcast internet service. Instead of paying $7/month, I bought it for $109 and my connection is about 25% faster! Think Comcast would’ve notified me and encouraged me to upgrade months ago? Nope.

Besides the HD DVR interface being so horrible, the ‘Comcast On Demand” service is a joke (from an interface standpoint…the content play fine once you get to it). Turns out that HD TV content is buried within nested categories which means it’s tough to find and tougher to find again once you want to watch something. Since Comcast has invested heavily in three new data centers for this service, one would think they’d spend some time in the human interface that THEIR CUSTOMERS TOUCH, wouldn’t you?  [Read more...]

Boxcar: Aggregating Your Social & More

Like many, I’m constantly trying to optimize any time invested in social media lest it suck up more than it already does. One of the more useful apps for aggregating my social is one I have on my iPhone, iPad and now Mac (Mac version is in beta but you can download it here) is called Boxcar.

Once you download the app you can configure your accounts (e.g., Facebook, Twitter, email, and many others) and receive instant notifications in one place, the app itself. It’s incredibly efficient since it enables one to respond in a timely fashion without having to launch and respond within multiple apps or on multiple websites.

That’s the upside and I use it often for just those purposes. The downsides?

1) Notifications still appear within each app and you have to deal with them when you open ‘em up. Even though I view, for example, a DM in Twitter within Boxcar, the Twitter app on my iPhone and iPad (and now Mac) each show a “non-viewed notification”. So I have to tediously open the app, view the notification, and close the app to make that specific notification go away. What a pain.

I wish for an API from all of these social services that allow a notification service to toggle-off a notification once it’s been dealt with by a user. I suspect no services do that since they want you to login to them and use them directly.

2) Credentials, and their security, are another issue. Since the key to my digital life is my email repository within Gmail — everything from site passwords to application licenses to sweet somethings between my wife and I — I’m using Google’s 2-Step Verification to harden the security surrounding my Google related accounts (especially email).   Though it was a pain to setup (especially to authorize all the apps that require Google logins like RSS reader apps) the peace-of-mind I have knowing there’s one more layer of security to protect it is an imperative so I can sleep at night.

So do I want to login to any aggregator and authorize their app to with my Google credentials? Nope. I don’t care what they say about their use of OAUTH, that they “pass-through” credentials, or anything of the sort. It’s too valuable and, of course, if someone attempts to change a password on Facebook, Twitter or any other social site, I’ll get email notification unless that’s been hacked too!

If you want to enjoy a one-stop-shop for all your social media interactions, give Boxcar a try but (in my opinion) don’t aggregate your email in there too.

STOP IT SEARS!

How would you like to do business with a retailer who absolutely HAMMERS on you with no way out? If you buy or get service from Sears, get ready to be a NAIL.

My wife and I haven’t purchased a major appliance (or much of anything, frankly) at Sears for many years. They do have a good selection of appliances and many more solid installers than does, say, a Best Buy, so when we were in the market for a new oven and cooktop we bought one from the local Sears store. The saleswoman was absolutely top-notch and she handled all the details…

…but that’s where the communications nightmare began with the “Sears marketing machine”.

[Read more...]

A Perspective on iPad’s Impact on Your Mind

With a potential 8.5M iPad’s sold in 2010 and projections of as many as 43.7M units sold in 2011, there is no question that this device has created quite an impact and will going forward. Some are even heralding the death of the netbook (the under $400 tiny laptops) but what I’ve not seen is any discussion about how the use of these devices is changing the way we interact with our computers and, most importantly, its impact on our minds.

The problem with using current desktop or laptop computers is that far too often we have multiple web browser windows open, each with multiple tabs for email, calendar, your blog, Facebook, Twitter and who knows what else. You’ll also have applications open (e.g., Word, Excel, Photoshop, iTunes) and be interacting with all sorts of these applications, most of which are connected to the internet.

Not only is the visual noise of all this stuff running on your screen a disruption, but when an email comes in, someone connects with you via chat, you see a tweet come in from one of your Twitter follows, or you hear a “ping” that someone has begun a Facebook chat with you, it’s a disruption that can knock you off track and off task for quite awhile.

In the scientific community there is significant research that has gone in regarding what happens in our minds when we multitask. What happens when we’re interrupted and then resume our work. How long it takes to resume our cognitive processes after being interrupted and what this does to our ability to get stuff done.

But what does this have to do with the iPad and its impact on your mind? [Read more...]

Let’s (Not!) Play Comcast Monopoly

ARE YOU PAYING ATTENTION TV CONSUMERS? If you are, then you have GOT TO SEE the anti-competitive, monopolistic, anti-internet moves that Comcast is making. If you’re not, OPEN YOUR EYES AND START SCREAMING at your Congresspeople and Comcast themselves.

I didn’t fly off the handle and get really steamed today just because…it was this tweet from the guy that invented the World Wide Web, Tim Berners Lee, and it was a link to this page at Marketwatch. Seems that Level 3 Communications, one of the biggest backbone providers on earth, today released a statement about a MAJOR move by Comcast to put a big ‘ole “Collect $200″ every time an internet TV company passes “Go!”:

On November 19, 2010, Comcast informed Level 3 that, for the first time, it will demand a recurring fee from Level 3 to transmit Internet online movies and other content to Comcast’s customers who request such content. By taking this action, Comcast is effectively putting up a toll booth at the borders of its broadband Internet access network, enabling it to unilaterally decide how much to charge for content which competes with its own cable TV and Xfinity delivered content. This action by Comcast threatens the open Internet and is a clear abuse of the dominant control that Comcast exerts in broadband access markets as the nation’s largest cable provider.

Are you serious Comcast? I truly hope that all the big kids with really deep pockets line up against you with their Howitzers. Maybe you’re itchin’ for a fight and methinks you’re gonna get one. Since you’ve got such little value-add or customer loyalty (I’d switch in a nanosecond if Qwest would get their sh*t together and drop fiber to my house which is only 1,000 feet away now) that I’d bet most people could care less if you tanked.

I’ve been writing about Comcast’s monopoly moves for a loooong time here and another site I run called Minnov8. See thisthis, this, this, this and this for more if you’re interested (and yes, there are even more posts).

Somehow this company thinks that THEY OWN the internet connection in to your (and my) house. That they get to control what comes over that pipe and that they should be able to charge Hulu, Apple, Google, Boxee, Revision3 or anyone who wants to deliver video content that somehow competes with what they offer.

I don’t care how much Comcast whines about the volume of streaming video bits that people are supposedly downloading. EVERYTHING COMCAST IS DOING IS ALL ABOUT PROTECTING THEIR MORE THAN $2B IN REVENUES FROM CABLE TV and not what they claim all the time: “Oh…it’s all about network management.” Again I call “bullshit” since Comcast is building out HUGE STORAGE CENTERS in Colorado, Minneapolis/St. Paul and Philadelphia so they clearly don’t want any of these other providers to get a foothold before they bring these centers fully online.

If anyone (especially someone representing Comcast in any way) tells you that this isn’t all about Comcast-protecting-Comcast they’re full of sh*t. Also, please oh please don’t comment with one of those, “But it’s good for the consumer” lines of crap. It’s not. It’s all about competition and let’s see if our paid-for new Congresspeople let the free market rein or if they protect their pals at Comcast.

You know what Comcast? I’ll bring over whatever bits I want to and I’ll pay you for your dumb pipe. That said, I really don’t want your crappy cable TV, your weak xFinity service or your on-demand that takes minutes to come up while your worthless and noisy previews run in the background. Your Scientific Atlanta DVR boxes are a joke and are worse than TiVO was 10 YEARS AGO; your on-demand pales in comparison to Netflix, AppleTV, GoogleTV, Boxee, PlexApp, Hulu…shall I go on?; and I’m sick of paying for TV that I don’t watch but have no choice in taking so you can promise households to ESPN and others.

Wow…I had no idea I was so pissed off at Comcast but there it is. What are YOU going to do or say or are you just going to lie there eating chips figuring someone else will figure it out?

Comcast’s Xfinity Fail

When Comcast announced their nationwide Xfinity initiative, I greeted it with skepticism and that has only grown over time. Their “Fancast” website, now dubbed xfinity tv, has surprisingly crappy quality and I’m on a 16mbps down/2mbps up internet connection through Comcast. It’s so bad that I would opt for my AppleTV, Mac mini running Boxee, or the Roku box downstairs in a nanosecond before I’d watch this poor excuse for HD.

As an old mentor of mine always said, “Whenever there is great flux, there is great opportunity” and mine is to explore cutting the cable like so many other people are doing. This Wall Street Journal article positions cable cutting as consumers cutting costs in an economic downturn, but I believe it’s because cable isn’t delivering, they’re jamming too many costs down our throat for programming we don’t watch anyway, and there are so many preferable on-demand alternatives that people are cutting cable regardless of whether they have budget woes or not.

In my view, it’s crappy service and experience making most of us want to cut the cable. In my neighborhood we probably have more HDTVs per capita than anywhere in the Twin Cities. Lots of 30-n-40 somethings, bunches of technoweenies, and a demographic right in the sweet spot of a vendor like Comcast, but their nationwide Xfinity rollout is causing us nothing but problems:

  • Digital channels that break up, becoming pixelated with audio dropouts making shows unwatchable (see “Comcast’s Oscar Fail“)
  • A digital video recorder with the worst user interface I’ve ever used, making the first TiVo 10 years ago feel cutting edge like today’s iPad
  • An OnDemand system that is painful to use due to the lag time and constantly running (and loud) “commercial” for movies that plays while you browse with no ability to turn it off
  • The changeover from analog to all digital occurring now (so Comcast can pack many more new Xfinity services over their cable) that takes away HD viewing on TVs without a digital box connected to them AND a whole house distribution system that simply “isn’t available in your neighborhood” forcing us all to hang a bunch of crappy little analog-to-digital boxes on every TV in the house.

The biggest problems? There are two…. [Read more...]

SixApart Lost Its Way

VideoEgg is acquiring SixApart, maker of Movable Type and the hosted service TypePad. Normally I wouldn’t care about a small time buy like this one, if it wasn’t for the fact that TypePad was where I started blogging in 2004.

The TypePad hosted service was the best out there in 2004. Great features, good themes, and a rock solid infrastructure. But in most ways they didn’t keep pace with the capabilities of WordPress, the emergence of microblogging platforms like Tumblr and Posterous, and I know I often hammered on them to add features and even got engaged in emails with CEO Chris Alden, who promised many new things that never materialized. As an aside, Alden’s joining SixApart was announced by co-founder Mena Trott in this blog post—her most recent—from three years ago.

The original iPod

In my view, SixApart lost their way. TypePad was the service as blogging was exploding and they rested on their laurels and didn’t do much while others were innovating all around them. I got so fed up I exported all my content in 2009 and, with great effort to fix their goofy attempts to keep people from migrating away, did so with great delight since I was finally on a platform (WordPress) that gave me great flexibility (and yes, I see the irony with yesterday’s post).

As an analogy, imagine if Apple had introduced the first iPod and then didn’t make any material changes for several years. Or, like Alden pointed out to me many times when he mentioned how many wonderful things they’d introduced, it was if Apple added a bunch of features to an iPod that no one cared about (“Look at our new Notes functionality! Now you can listen to music and twirl your click wheel to select letters and type notes!“).

The other thing that always bugged me about SixApart was how opaque they were when they were in the business of transparency (i.e., blogging). When they had service outages they never talked to their customers publicly. When the heat got turned up they appeared to hide from view. Alden, the chief evangelist Anil Dash, Mena Trott (with whom I talked at Web 2.0 Summit) and others with whom I interacted over the years would initially engage and then shut down and go radio silent.

This behavior was polar opposite from other interactions I’ve had with companies whose leadership embrace and appreciate a customer trying to help and suggest ways to make their product better. SixApart folks always seemed to take customer feedback as a personal affront and go in to defensive mode instantly vs. seeing it as an opportunity to improve.

It’s no wonder they failed.