Your Mom DEMANDS That You Backup Your Computer!

mom-n-kidI know, I know…when someone gets after you for not backing up your computer, it sort of feels like Mom is badgering you to brush your teeth and wash your hands, right?

Mom was right. Clean teeth are happy teeth and don’t you DARE touch anything with those filthy hands! If your Mom had included data backup in her admonishments to you, she would have been right about that too.

forgotWhen it comes to backing up your personal computer—you know, the one that contains all your digital photos, videos, music, important files and more—you probably think to yourself, “I’ll do it soon” or “Maybe I’ll use a cloud backup service someday” or “I have a solid state drive and, um, they don’t crash?” Unfortunately your best intentions, procrastination, laziness or nonchalant attitude won’t save those ONLY COPIES of precious baby photos, images from your wedding, videos of a family vacation, or those critically important, now-digital documents you’ve already shredded, when your hard drive crashes and can’t be recovered.

You have four options when it comes to backing up your one-and-only copy of a digital file:

  1. Buy a cheap drive and backup to it. Cheap drives don’t last long and aren’t that durable. I’ve had several go bad on me over the last 10-20 years.
  2. Backup to the cloud with a service like Crashplan. If you have multiple terabytes of data, however, it could take weeks to backup (and use a lot of your internet bandwidth) or you’ll be sent a big drive and you’ll have to backup to it and then ship it to the cloud service (to get a headstart on future backups and save both you, and the cloud backup service, a lot of bandwidth cost).
  3. Buy an ioSafe secure vault drive (more on that below).
  4. Do nothing and hope your computer’s drive never crashes, a power surge or brownout doesn’t fry the drive, your house doesn’t start on fire, or some burglar doesn’t come in and take your computer and its files for a joy ride in his stolen car.

Option #4 is like not having homeowner’s, auto, or health insurance. You may never need any of them, but if you do and aren’t insured, you’ll likely lose big or lose everything.

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John Oliver on Surveillance

Love how he can wrap very serious content with enough funny stuff to keep us paying attention…and understanding what’s coming is exactly what we all need to do (and yes, that includes you):


Anyone, Anywhere, Anytime (Unless You Use Apple)

webrtcAs more of us work virtually, it is imperative that we can communicate with each other easily, seamlessly, and that the web browsers we use support standards vendors agree upon.

One such browser-based technology already exists. With it you launch a web browser that supports this technology and “call” anyone, anywhere who has internet access. You could see them on video. Share your screen with them. Get in to a chat or a group chat. Share files with each other. Plus, since web browsers run on virtually every modern mobile device, this ability would extend to your communications anytime.

Unfortunately, the #1 most promising technology, WebRTC, is only minimally supported at this moment. A standards battle is underway and is yet another one amongst giants hoping to dominate the next wave of unified communications…to our detriment IMHO. Seamless, easy, ubiquitous communication capability—with anyone, anywhere and anytime—should be in our hands already. The technology exists and works well.

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Napkin: A Surprisingly Powerful Communication Tool

napkin-logoGoing through my news reader early this morning I came across this one sentence post by John Gruber at Daring Fireball. It referenced a Mac app called “Napkin” and Gruber said that it’s a “great update” so I thought I’d check it out.

Wow. How did I not know about this app? Napkin allows you to essentially create a mashup of media that you can annotate and quickly share.

Huh?” you may ask. What do you mean by “annotate and quickly share” Borsch?


An example of a screenshot annotated in Napkin and immediately exported to my desktop and imported in to this post. Time to create was about 1 minute.

My workflow consists of communicating with people every single day that are not in my office and some I’ve never even met personally. I have to communicate concepts to people at our clients, on my team, to subcontractors, and to friends and family. If I write up a bunch of text about a concept, often people just don’t get it. Creating a quick screencast is very time consuming so I only do that when my communication to one or more people absolutely requires it.

For my high value concept communications, let me tell you about the steps I went through before, and then after, I used Napkin.

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Would Steve Jobs have thought STEM dangerous?

stem-sj-fzIf you care about American education, our kids and our future, you should take a few minutes to read one of the best defenses of a liberal education I’ve read in a long while.

The article by Fareed Zakaria in his Washington Post column, Why America’s obsession with STEM education is dangerous, argues that a liberal arts education

Mr. Zakaria starts of with an understanding that most of us agree that the current state of education in the United States is flawed. That education is a critical precursor driving our ability to compete in the world, and that America’s seeming defocus on science, technology, engineering and math (STEM) is at the root of our nation’s perceived competitive decline in the world.

What does this have to do with Steve Jobs?

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Never, Ever, Send Confidential Stuff via Email

Do you send private, confidential or secure information inside an email? Don’t. Never. Ever.

You might already know that emailing from a public Wifi hotspot is a huge problem since it is so incredibly insecure (see my post You’re in Danger on Public Wifi! for more). Since all of your information passes in the clear, it’s trivial for someone to snag it and read it or download the attachments.

The kicker? Email heading across the internet, sitting on a mailserver, or being retrieved by someone else in a non-secured way means that your private, confidential, secure information is also exposed.

Two reasons you should care about your email getting hacked.

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One Word Describes the Retina iMac with an SSD: Wow!


Yesterday I picked up a 27″ iMac with Retina display that I’d ordered in December with some end-of-year money. The machine has so stunned me with its display, thin design, and super-fast solid state drive (SSD), that it has almost instantly changed my relationship with my Mac.

huggingYou may ask, “What…are you in love with your Mac, Borsch? Do you hug it?” (That came from a buddy in an email, who thinks I have far too much affection for technology!). 😉

The answer is “yes” since my face is in front of this machine for hours each day. I use it for photo work, video editing, podcasting, writing, finance work, and a bunch of other tasks. I’d played with one in the store, but until I got it home, migrated my previous 27″ iMac’s files and settings to this new one and started to use it, did I realize why and how that relationship has shifted with just a couple of hours of use.

In no particular order, here are a few impressions with only a few hours usage:

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Telzio: An Amazing & Powerful VoIP Phone System

Visit TelzioIf you are a startup, small business, non-profit, or any organization that has employees demanding that their calls go to multiple phones since they’re traveling or remote, you owe it to yourself to look in to my new VoIP phone provider, Telzio. I continue to be blown away with how easy Telzio is to configure, use, and manage. Plus it is very affordable which I’ll tell you about in a moment.

When the global economic crash occurred in 2008, one of our businesses dependent upon the home furnishings industry took a huge hit. Slashing costs became absolutely necessary and one of the easiest costs to lower was our plain-old-telephone-system (POTS) providers: AT&T long distance and our landline provider, CenturyLink (formerly Qwest).

After some due diligence I chose RingCentral (RC). I’m a geek and I personally set it all up. Unfortunately it took me about 50 hours to set up our internal phone system and fax machine, doing so with the help of RC’s only-somewhat-competent Philippines-based technical support. It was quite painful and taxed my technical skills to the limit, but we finally got it up-and-running.

As such I successfully brought our telephony costs down from $500-$600 per month to well under $170 per month. Those savings, along with a bunch of other cost-cutting measures we made, really helped us at a time when we had to fight to keep that business going like so many others had to do across our nation and the world.

Our home furnishings trend business is flourishing now, so why would I make a change to move away from RC?

Because making a change to equipment, or the plan, at RC is such a pain-in-the-ass, I just couldn’t go on. After investing 20-30 hours a few months ago with RC’s Philippines-based support folks to configure new VoIP phones we’d purchased so they actually WORKED, I was so mad that I wrote this Open Letter to Vlad Shmunis, CEO, RingCentral. He obviously read it and had someone on his team respond, so I finally got some help from a U.S.-based technical manager and everything was working.

But it was too little help, far too late to keep me as a customer.

Knowing we were making a change for certain, I started analyzing every other VoIP provider that indicated they supported and encouraged small businesses to use their service. After looking at many options I set up a trial account at one that looked the most promising, Nextiva. To make a long story short they were just as complex and cost about the same (just under $170) so that wasn’t an option and I canceled the account.

telzio-decisionNext I looked at Vonage business, Ooma business, and even buying a bunch of these Obi200 boxes and using Google Voice accounts (which I do personally with my personal Google Voice account and it works great…but this wasn’t a business-ready solution). In fact, I even thought about setting up my own open-source Asterisk phone/communication server in-house, but then I realized it would burn up far too much of my time.

There just wasn’t any sort of system I could find that was easy to set up and use, was simple to edit and reconfigure, and a breeze to upgrade and add phones to over time. As I looked at all of these systems and tried them out, I continued to think there had to be some startup somewhere who had solved the VoIP complexity and tear-your-hair-out frustrating use of a hosted telephone system.

Then I discovered Telzio.

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NSA: Why are you not focused on protecting the nation?

nsa-logoReading the German publication Der Spiegel’s article called Prying Eyes: Inside the NSA’s War on Internet Security this weekend, like them I was struck by something that has been on my mind for over ten years. Why does the U.S. intelligence services, and specifically the National Security Agency (NSA), do more to protect the nation?

What came out in the Edward Snowden revelations was that the NSA is, without question or doubt, working feverishly to crack all encryption and are also working hard to build a quantum computer that will crack the little unbreakable encryption we still enjoy today.

Any of us in information technology, web or mobile app creation, and any sort of data security at all, know that if something has been cracked—regardless if it’s some kid in Norway or a state-based intelligence service—it is only a matter of time before the blackhat hackers discover it and exploit the crack.

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We Are Wanderers

You will absolutely love Erik Wernquist’s vision of the future, traveling within our solar system, and using narration by the late astronomer Carl Sagan. I encourage you to watch it full screen since it’s even more stunning that way.

Wanderers is a vision of humanity’s expansion into the Solar System, based on scientific ideas and concepts of what our future in space might look like, if it ever happens. The locations depicted in the film are digital recreations of actual places in the Solar System, built from real photos and map data where available.

Without any apparent story, other than what you may fill in by yourself, the idea of the film is primarily to show a glimpse of the fantastic and beautiful nature that surrounds us on our neighboring worlds – and above all, how it might appear to us if we were there.

For more information and stills gallery, please turn to:

(Just in case his website runs slow, here is a link to an imgur album version of the gallery: