iTunes & The Paradox of iPhone App Choice

In a book that I read two years ago, The Paradox of Choice: Why More is Less, psychology professor Barry Schwartz’ premise is that in today’s producing and consuming world, too many choices do the opposite of what you might think (that a staggering array of choices in every category would actually meet everyone’s needs and increase consumption) but rather that too many choices created a paralysis in people about making a decision and decreased consumption! (You can watch him explain the essence of his premise in this 19 minute July 2005 TED video).

In this post at GigaOM, 7 Real Reasons Why iPhone is a Smash Hit, Om Malik mentions this statistic (in bold) which I wasn’t aware of, “Apple says that in 102 days since the iPhone Apps store opened, nearly 200 million iPhone apps have been downloaded. There are about 5,500 apps available on the iPhone Apps store.

Sigh….5,500! I get weary even thinking about trying to sift through that many applications!

My personal paradox (and a problem experienced by developers I know as they try to sell their apps), when I’m seeking an app in the Photography category, for example, it isn’t the information presented for me to determine the value of the 114 iPhone apps available in that category, but rather it’s the laborious and time consuming way I have to click through iTunes and view each one, trying to make a decision about buying it by looking at a few screenshots or jumping out to the developer website in order to get more info.

After my initial enthusiasm with the explosion of apps for the iPhone and buying a bunch and downloading numerous free ones, I’ve found myself paralyzed with the volume of apps. But it’s the crappy and sloooow shopping experience (whether it’s in the somewhat slow iTunes browsing or the horrendously slow App Store browsing on the iPhone itself) that’s my biggest issue so guess what? My purchasing of apps has slowed way, way down (as has my browsing for and downloading free apps).

Apple’s iTunes shopping experience is pretty bad overall, whether it’s buying music, movies, TV shows or iPhone apps, or the one that has agitated me for a couple of years, subscribing to free podcasts (and with ~25,000 of them, finding good or new ones is too daunting to bother). There is just too much content and it’s too difficult and time consuming to make a choice.

Time to overhaul iTunes, Apple, and give us a Genius on steroids for iPhone apps.

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