Is This a Scam by Symantec?
Can’t help but think that “Norton by Symantec” is trying to scare the beejeesus out of website owners with something that sure smells like a scam to me…or at least a really spammy marketing effort to bolster their contact lists.
One of my businesses, Innov8Press, recently began rebuilding a long-time client’s new website. Before the rebuild started we moved the client to a new webhost as their existing one wasn’t up to handling what the new site will require for technical resources.
This is a site we had built (but were not managing at the time) and is one we cleaned up after a hack two years ago and it has been clean ever since. FOR THE LAST TWO YEARS Google says it is clean. Sucuri says it is clean. The premium Wordfence security suite says it is clean.
So imagine my surprise that, after we’d moved the site, we saw this at the new webhost’s dashboard:
Then I go back to Sucuri — which again, had shown the site to be clean for TWO YEARS until we just moved it last week — and now this appears:
We’ve now invested a couple of hours:
- Creating an account at Norton Safe Web
- Interacting on the community forum (basically to ask, “WTF?”)
- Downloading the verification file
- Uploading it to the site’s server
- Requesting a verification as the “site owner”.
SCAM OR JUST SPAMMY MARKETING?
Every fiber in my being tells me this is a spammy attempt to get website “owners”, whether the actual owner or developers like us, to signup for their services. At the very least it’s an attempt to identify website owners so they can email the shit out of us.
If Norton starts spamming us I’ll create a filter in Gmail to instantly set all their emails to “spam.” They’d better not think they can market to us in this fashion like some no-scruples startup, and basically waste the time of website owners like this.