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Buying a 2019 Honda Clarity Was The Biggest Car Buying Mistake I’ve Ever Made

UPDATE November 18, 2019
Since the dealership is closed on Sunday, I waited until this morning to call for a jump-start. The tow-truck driver tested the 12V battery and it was down to 4%! After jump-starting the car, the display was going crazy with errors and all idiot lights on, so I asked the driver to tow the car to the dealership…I don’t trust that I’d make it there.

Today is Saturday, November 16, 2019 and my wife, son and I were going to take off for a family luncheon event. I went in to the garage to move the Honda Clarity so they could climb in easily, and I was stunned to discover…

…that for THE FOURTH TIME SINCE JUNE the Clarity would NOT START!

The dealer, Rancho Santa Margarita Honda, has had the car for a total of 15 days at their facility since I purchased it, they’ve gone through the car at length, and cannot determine what’s wrong.

After the last time it didn’t start at the end of October, the Service Drive Manager, Doug Jezowski, promised me he’d contact Honda and have a field service engineer (FSE) come out to examine the car. I dropped it off on Tuesday, November 5th so they could perform the 10,000 mile service a bit early, and so the FSE would have time to do his magic diagnosis.

After having the car for four days, Doug called me on Saturday the 9th to tell me that “the FSE can’t come out just yet and it might be another two weeks or so” and that I could come over and pick up the car.

To say I am filled with rage is an understatement!!!!!!

I don’t trust the car. Can’t count on it starting or, after this happened three days after I bought the car,  my wife won’t drive it and I’m leery of the car and its performance. But the car not starting is a fucking joke for a car that retails for nearly $38,000.

Here is what happened each time my car won’t start:

 

Lemon Law Attorneys

On Monday I’m going to pull together all paperwork and formally engage with a Los Angeles law firm that specializes in California lemon law. At this point I just want Honda to buy the car back since they do not seem to give a shit about whether or not they fix the car.

Other Honda Clarity Complaints

Here are others having the same issues:

My Own Fault for Trusting Honda

Then there’s this old clip from the movie Animal House which sums up how I’m feeling … and identifying with Flounder as fraternity rush chairman, “Otter” (played by Tim Matheson), puts his arm around him and says this:

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2 Comments

  1. Wayne Chiang on December 4, 2019 at 5:11 pm

    Hi I’m having the exact same problem as you’ve noted, engine reviving but no power, car not starting. Was wondering if you had any luck with the CA lemon lawyers.



  2. Steve Borsch on December 4, 2019 at 6:31 pm

    It’s in process and have been advised to not comment at this time or post updates. Hopefully will update soon.



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Is the Honda Clarity a Lemon?

Mine is a lemon.

Read all of my 2019 Honda Clarity posts

About Steve Borsch

Strategist. Learner. Idea Guy. Salesman. Connector of Dots. Friend. Husband & Dad. CEO. Janitor. More here.

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